One number, whatever stopped working
The app, the laptop, the printer on the line or the cloud service behind it — you do not have to work out whose problem it is first. Tell us what stopped and we pick it up. No selection menu, no ticket that disappears.
Get help now
Four ways in. All of them reach the same team.
Online Servicedesk
Create a new incident and track the status of outstanding requests in our Jira-based servicedesk portal.
Open servicedesk →
Remote Support
Download Supremo and let us look at your screen through a secure connection. Disconnect at any time by closing the app.
Download Supremo →
Email Support
Write to our service address and we will get to work on your problem as soon as possible. Attach screenshots if you have them.
Call Us
Our support staff is available Monday to Friday, 9 AM – 5 PM CET. We pick up the phone — no voicemail maze.
+31 (0) 24 747 02 02 →What you get with support
Not just a place to report things once they are already broken.
Quick Response & Solutions
Short lines. No selection menus, no questionnaires. You call, we get your company working again.
Safety in the Cloud
Your data stays in Microsoft's European data centres, under Dutch and EU law, with a processor agreement under Article 28 of the GDPR.
Transparent Servicedesk
Our online servicedesk gives you full visibility — see what is happening with your incident and when we expect a resolution.
24/7 Monitoring
We monitor systems around the clock. If your ICT environment is heading for trouble, we warn you proactively — before you notice anything.
Remote Support
Via a secure Supremo connection we can look at your screen directly. You stay in control and can disconnect at any time.
Knowledge Base
Our servicedesk portal contains documented solutions and step-by-step guides so you can solve common questions yourself.
Service Portal
Log incidents, track requests and communicate with our team — all in one place through our Jira-based service portal.
Escalation Management
Critical issues get priority treatment. Our escalation process ensures the right specialist picks up your case without delay.
How to start a remote session
Some things are quicker to fix when we can see your screen.
We use Supremo for this. Nothing is installed permanently and you stay in control the whole time:
- Download and start the Supremo app below.
- Our servicedesk automatically receives your support request.
Rather just talk to someone?
Call the servicedesk on +31 (0) 24 747 02 02. Monday to Friday, 9 AM – 5 PM CET. Someone who knows your setup answers — no voicemail maze, no call-back form.