Support and Maintenance


Despite the greatest possible care, something can always go wrong with an IT environment. EasyStep2 ensures that any malfunctions and problems are dealt with quickly and effectively. Do you suffer from a malfunction or have a question about your solution? Do not hesitate and contact us immediately. EasyStep2 is ready for you.

In Need of Remote help?
 

Support and Maintenance


Despite the greatest possible care, something can always go wrong with an IT environment. EasyStep2 ensures that any malfunctions and problems are dealt with quickly and effectively. Do you suffer from a malfunction or have a question about your solution? Do not hesitate and contact us immediately. EasyStep2 is ready for you.

In Need of Remote Help?

Support and Maintenance


Despite the greatest possible care, something can always go wrong with an IT environment. EasyStep2 ensures that any malfunctions and problems are dealt with quickly and effectively. Do you suffer from a malfunction or have a question about your solution? Do not hesitate and contact us immediately. EasyStep2 is ready for you.

In Need of Remote Help?

Our Support at a Glance


Quick Response and Solutions

Our team effectively solves your IT problems. We keep the lines short and do not bother you with selection menus and questionnaires. You call and we ensure that your company is operational again quickly.

Quick Response and Solutions

Our team effectively solves your IT problems. We keep the lines short and do not bother you with selection menus and questionnaires. You call and we ensure that your company is operational again quickly.

Quick Response and Solutions

Our team effectively solves your IT problems. We keep the lines short and do not bother you with selection menus and questionnaires. You call and we ensure that your company is operational again quickly.

Safety in the Cloud

We store your data securely in the cloud. Our business cloud services (Microsoft Azure, Office 365, Microsoft Dynamics 365 and Windows Intune) are recognized by the European privacy working group under Article 29.

Safety in the Cloud

We store your data securely in the cloud. Our business cloud services (Microsoft Azure, Office 365, Microsoft Dynamics 365 and Windows Intune) are recognized by the European privacy working group under Article 29.

Safety in the Cloud

We store your data securely in the cloud. Our business cloud services (Microsoft Azure, Office 365, Microsoft Dynamics 365 and Windows Intune) are recognized by the European privacy working group under Article 29.

Transparent Helpdesk

We have an online helpdesk where you can see what's going on and (in case of malfunctions) when we expect a solution.

Transparent Helpdesk

We have an online helpdesk where you can see what's going on and (in case of malfunctions) when we expect a solution.

Transparent Helpdesk

We have an online helpdesk where you can see what's going on and (in case of malfunctions) when we expect a solution.

Monitoring

We monitor our systems 24 hours a day. If we see that your ICT environment is in danger of growing out of shape, we warn you. We ensure that your ICT capacity and investments keep pace with the growth of your company.

Monitoring

We monitor our systems 24 hours a day. If we see that your ICT environment is in danger of growing out of shape, we warn you. We ensure that your ICT capacity and investments keep pace with the growth of your company.

Monitoring

We monitor our systems 24 hours a day. If we see that your ICT environment is in danger of growing out of shape, we warn you. We ensure that your ICT capacity and investments keep pace with the growth of your company.

How do I start Remote Support?


Some problems can be solved faster if we can look at your screen. We use TeamViewer to do this remotely. Start the application and our helpdesk will automatically receive a support request. If you give us permission via the app, we can help you remotely. By closing the software, you disconnect.


Download Remote Support
 

How do I start Remote Support?


Some problems can be solved faster if we can look at your screen. We use TeamViewer to do this remotely. Start the application and our helpdesk will automatically receive a support request. If you give us permission via the app, we can help you remotely. By closing the software, you disconnect.


Download Remote Support
 

How do I start Remote Support?


Some problems can be solved faster if we can look at your screen. We use TeamViewer to do this remotely. Start the application and our helpdesk will automatically receive a support request. If you give us permission via the app, we can help you remotely. By closing the software, you disconnect.

Download Remote Support

Please contact us

Online Helpdesk

Easily create a new incident and view the status of your outstanding incidents.

remote support

Remote Support

We solve the problem by controlling your computer remotely throught a secure connection.

Service@easystep2.nl

Mail us and we'll get to work on your problem as soon as possible.

Call +31 24 7470202

Our support staff is available from Monday to Friday between 9 AM and 5 PM CETS.

stuur een verzoek

Contact Form

Complete the contact form and an EasyStep2 expert will contact you as soon as possible.

Online Helpdesk

Easily create a new incident and view the status of your outstanding incidents.

remote support

Remote Support

We solve the problem by controlling your computer remotely throught a secure connection.

Service@easystep2.nl

Mail us and we'll get to work on your problem as soon as possible.

Call +31 24 7470202

Our support staff is available from Monday to Friday between 9 AM and 5 PM CETS.

stuur een verzoek

Contact Form

Complete the contact form and an EasyStep2 expert will contact you as soon as possible.

Het Arsenaal, Nijmegen

Our data

Arsenaalpoort 8
6511 PN Nijmegen


+31 (0) 24 747 02 00
Helpdesk: +31 (0) 24 747 02 02
info@easystep2.nl


Chamber Of Commerce: 09195847
VAT# : NL820634463.B01

Het Arsenaal, Nijmegen

Where can you find us

Arsenaalpoort 5
6511 PN Nijmegen


+31 (0) 24 747 02 00
Helpdesk: +31 (0) 24 747 02 02
info@easystep2.nl


Chamber Of Commerce: 09195847
VAT# : NL820634463.B01